Useful facts and information

  Useful facts and information

Sometimes getting the right kind of help, support and services can be an impossible task. Add the stress of having to deal with what is going on in our lives physically and mentally can impact us and our loved ones dramatically. But then having added pressure trying to find what services you need, the cost, the longevity of the care required and thats on top of trying to have a normal life can be all too much for some people.  
"Hopefully the information here and below can help. However, if you can not see what you need, then please do not hesitate to give us a call and one of team will be glad to help"
CQC national customer service centre. Citygate, Gallowgate, Newcastle Upon Tyne, NE1, 4PA.
Telephone: 03000 616161

Hertfordshire social services. Farnham/Roberton house, 
Six hills way, Stevenage SG1 2ST
Telephone: 0300 123 4042

Essex County Council. County Hall
Market Road, Chelmsford CMI IQH
0345 603 7630

The Local Government and Social Care Ombudsman
PO Box 4771, Coventry CV4 OEH,
Tel: 0845 602 1983 or 024 7682 1960, Fax: 024 7682 0001
 advice@lgo.org.uk

About Strokes
A stroke is a serious life-threatening medical condition that occurs when the blood supply to part of the brain is cut off.
Strokes are a medical emergency and urgent treatment is essential.
The sooner a person receives treatment for a stroke, the less damage is likely to happen.
Symptoms of a stroke
The main symptoms of stroke can be remembered with the word F.A.S.T.:
Face – the face may have dropped on 1 side, the person may not be able to smile, or their mouth or eye may have dropped.
Arms – the person with suspected stroke may not be able to lift both arms and keep them there because of weakness or numbness in 1 arm.
Speech – their speech may be slurred or garbled, or the person may not be able to talk at all despite appearing to be awake; they may also have problems understanding what you're saying to them.
Time – it's time to dial 999 immediately if you see any of these signs or symptoms.
About Dementia
Dementia is not a specific disease. It's an overall term that describes a group of symptoms associated with a decline in memory or other thinking skills severe enough to reduce a person's ability to perform everyday activities. 
Alzheimer's disease is the most  common and accounts for 60 to 80 percent of cases.
Although the early signs vary, common early symptoms of dementia include:
 memory problems - particularly remembering recent events.
 increasing confusion.
 reduced concentration.
See your GP if you're concerned that you may have symptoms of Dementia.

About Parkinson's disease
Parkinson's disease is a condition in which parts of the brain become progressively damaged over many years.
The three main symptoms of Parkinson's disease are:
involuntary shaking of particular parts of the body (tremor)
slow movement
stiff and inflexible muscles
A person with Parkinson's disease can also experience a wide range of other physical and psychological symptoms, including:
depression and anxiety
balance problems – this may increase the chance of a fall
loss of sense of smell (anosmis)
problems sleeping (insomnia)
memory problems
See your GP if you're concerned that you may have symptoms of Parkinson's disease.

About Diabetes
Diabetes is a lifelong condition that causes a person's blood sugar level to become too high.
There are 2 main types of diabetes:
type 1 diabetes – where the body's immune system attacks and destroys the cells that produce insulin
type 2 diabetes – where the body doesn't produce enough insulin, or the body's cells don't react to insulin
Type 2 diabetes is far more common than type 1. In the UK, around 90% of all adults with diabetes have type 2.
 The main symptoms of diabetes, which include:
feeling very thirsty
urinating more frequently than usual, particularly at night
feeling very tired
weight loss and loss of muscle bulk
itching around the penis or vagina, or frequent episodes of thrush
cuts or wounds that heal slowly
blurred vision
See your GP if you're concerned that you may have symptoms of Diabetes.
Cardiovascular disease 
generally refers to conditions that involve narrowed or blocked blood vessels that can lead to a heart attack, chest pain (angina) or stroke. Other heart conditions, such as those that affect your heart's muscle, valves or rhythm, also are considered forms of heart disease.
What are the early signs of heart disease?
Common heart attack signs and symptoms include:
Pressure, tightness, pain, or a squeezing or aching sensation in your chest or arms that may spread to your neck, jaw or back.
Nausea, indigestion, heartburn or abdominal pain.
Shortness of breath.
Cold sweat.
Fatigue.
Lightheadedness or sudden dizziness.
See your GP if you're concerned that you may have symptoms of heart disease.

About Asthma
Asthma occurs when the body’s airways are sensitive to allergens and become inflamed. This inflammation can cause a painful and frightening attack, which causes the airway muscles to tighten and narrow – making it hard to breathe.
Symptoms of asthma include:
Coughing.
A tight sensation in the chest.
Being out of breath regularly.
Older people are susceptible to asthma and it can worsen when people have a cold or the flu. Asthma can be disruptive to a person’s life and managing it is extremely important as it can be a life-threatening condition.


Having a Personal Alarm 
Having a pendant can literally be the difference between life and death. You can press your pendant button, then they will communicate with your over the loudspeaker and arrange for help immediately. Should you collapse or fall wearing a Fall Detector, your device will send an alert call automatically.
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